“Knowledge is power, and it can help you overcome any fear of the unexpected. When you learn, you gain more awareness through the process, and you know what pitfalls to look for as you get ready to transition to the next level. ”

~ Jay Shetty

Program Overview

Emotional intelligence (EI) entails learning to convert destructive emotional reactions into constructive responses that build relationships and teamwork. The four primary components of emotional intelligence are self-awareness, self-management, social awareness and relationship management. Leaders who have strong EI skills in each of these four areas excel by connecting and resonating with others. Research shows that a leader’s emotions are contagious, and this will impact whether an organization thrives or flounders. Emotionally intelligent leaders understand how to manage interpersonal chemistry to facilitate a climate of trust crucial for high performance workplaces. To increase emotional intelligence, leaders must practice new behaviors and interrupt outdated self-defeating habits that can disrupt relationships and cooperative teamwork.

This highly interactive workshop provides leaders an opportunity for self-assessment and a framework for how to increase their EI, providing tools for daily practice.

How this Micro-Learning is facilitated


  • Live Virtual (Synchronous) Learning
    - Four (4) 90-min sessions over four (4) consecutive weeks
    - Groups or Teams consisting of 6 or more participants

  • On-Demand Virtual (Asynchronous Learning)
    (*coming soon)

  • On-Site (In-Person Learning)
    - Two (2) consecutive half-days or One (1) full day
    - Groups or Teams consisting of 6 - 24 participants

    (NOTE:  Due to COVID19 Pandemic and current CDC guidelines, we are not currently scheduling "In-Person" deliveries at this time.)

Learning Outcomes

  • Understand how emotional intelligence improves individual leadership influence and affects the organization’s culture.

  • Understand how the human brain can rewire itself to improve relationships, resolve conflicts, and build teamwork.

  • Become familiar with the five scales and 15 subscale competencies covered in EQi® 2.0-assessment and how applying them enhances personal leadership style and organizational culture.

  • Increase awareness of personal emotional intelligence strengths and areas for improvement.



“Once we gain the understanding that the human brain is wired to associate meaning to people and situations around us, we begin to become keenly aware that our emotional responses are being automatically triggered - most of the time. This all takes place below our conscious awareness. Part of increasing EI involves understanding these patterns and how they influence thoughts and behaviors. ”

Course curriculum

  • 1

    Welcome & Getting Started!

    • A message from your instructor(s)

    • Pre-Course Assessment

    • Pre-Course Reading Assignment

    • Download the Participant Manual

  • 2

    Module 1:

    • Session 1: Live Video Instruction

    • Session 1: Knowledge Check

    • Session 1: Mission & Reflection Exercise

  • 3

    Module 2:

    • Session 2: Live Video Instruction

    • Session 2: Knowledge Check

    • Session 2: Mission & Reflection Exercise

  • 4

    Module 3:

    • Session 3: Live Video Instruction

    • Session 3: Knowledge Check

    • Session 3: Mission & Reflection Exercise

  • 5

    Module 4:

    • Session 4: Live Video Instruction

    • Session 4: Knowledge Check

    • Session 4: Mission & Reflection Exercise

  • 6

    Completion & Next Steps!

    • Congratulations from your Instructor(s)

    • Complete Post-Course Survey

    • Assess your Knowledge - (for CEU's)

    • Next steps to consider

Why this program is unique

  • Evidence-Based Research

    This evidenced-based workshop is designed to increase emotional intelligence (EI) awareness as well as the development and application of EI skills and competencies in the workplace.

  • Action Based Learning

    This program utilizes several adult learning modalities consisting of a mix of lecture, presentation, videos, individual digestion, small group activities and weekly "Missions" to deepen the learning experience.

  • Integrated Group Coaching

    To further embed the learning, support the application of skills in the "real world" and encourage follow-through, we imbed group coaching sessions facilitated by one of our ICF certified Human Optimization Coaches.

Additional Skills Building Activities

Enhancing the learning experience

  • Program Assessment (PRE / POST)

    We integrate the use of a “pre/post-assessment” tool to gauge where the learner currently is so that they may be able to identify where they would like to put their focus and/or how to prioritize their individual learning experience.

  • Personal Action Plan

    A personalized action plan will be created at the conclusion of each learning experience which will identify 1-2 actions to be taken prior to the next session; to encourage practical application in real world scenarios.

  • Peer-Partner Accountability

    Program participants will experience weekly opportunities to gain practical experience through observation, reflection or "real-world" interaction where a specific action is implemented and then debriefed with a peer partner.



Some of Our Valued Clients

Centers for Disease Control and Prevention
National Institutes of Health
National Science Foundation
State of Tennessee Dept. of Children's Services
UC Davis
US Office of Personnel Management
US Dept. of Veterans Affairs


Ready to tap into your true potential?

Contact us to schedule a complimentary Discovery Call with an expert member on our team.

Learn more about our total suite of solutions and get your initial questions answered. Then, let's begin the process of determining if we are a mutual fit by assessing your specific needs and exploring how we can partner with you to address those needs; as you prepare for the next evolution of your personal, leadership or organizational development journey.


Schedule a Discovery Call.